Agreement to Terms

By accessing or using the offwhiteitaly.com website, browsing our product catalogue or placing an order through our online store, you agree to be bound by the terms and conditions set out on this page. These terms apply to all visitors, customers and users of offwhiteitaly.com. If you do not agree with any part of these terms, you must not use our website or place an order. Off White Italy reserves the right to update or modify these terms at any time without prior notice. Continued use of the website following any changes constitutes your acceptance of the updated terms. If you have any questions about these terms, contact us at [email protected].

Use of Our Website

offwhiteitaly.com is provided for personal, non-commercial use only. You may browse our website, view products and place orders for personal use. You may not reproduce, duplicate, copy, sell or exploit any part of our website or its content without express written permission from Off White Italy. You agree not to use our website in any way that is unlawful, harmful, fraudulent or that infringes the rights of any third party. You must not attempt to gain unauthorised access to any part of our website, its servers or any database connected to it. Off White Italy reserves the right to suspend or terminate access to the website for any user who violates these terms without prior notice.

Product Information and Pricing

Off White Italy makes every effort to ensure that product descriptions, images and pricing displayed on our website are accurate and up to date. However, we do not warrant that product descriptions are entirely error-free or that pricing information is free from typographical mistakes. In the event that a product is listed at an incorrect price due to a typographical error or system fault, Off White Italy reserves the right to cancel any orders placed at the incorrect price and issue a full refund to the original payment method. Product images are provided for illustrative purposes and the actual product received may vary slightly in colour or appearance depending on the display settings of your device.

Orders and Contract

When you place an order through offwhiteitaly.com you are making an offer to purchase the selected products at the stated price. A binding contract between you and Off White Italy is formed only when we send you an order dispatch confirmation email containing your tracking information. An order confirmation email sent immediately after purchase constitutes acknowledgement of your order only and does not represent acceptance. Off White Italy reserves the right to refuse or cancel any order at any time prior to dispatch, including in cases of suspected fraud, pricing errors, stock unavailability or failure of payment authorisation. In such cases a full refund will be issued to the original payment method within 5 to 10 business days.

Payment

All orders placed on offwhiteitaly.com must be paid in full at the time of purchase. We accept all major credit and debit cards and any additional payment methods displayed at checkout. Payment is processed securely through our third-party payment provider using SSL encryption. Off White Italy does not store full payment card details on its servers. By submitting your payment details you confirm that you are the authorised cardholder or account holder and that the information provided is accurate. Off White Italy reserves the right to carry out additional verification checks on any order where fraud is suspected. If you experience any issues with payment, please contact us at [email protected].

Intellectual Property

All content published on offwhiteitaly.com, including but not limited to text, images, logos, product descriptions, graphics and page layouts, is the property of Off White Italy or its content suppliers and is protected by applicable intellectual property laws. The Off-White brand name, logo and associated trademarks are the property of their respective owners. Nothing on this website grants you any licence or right to use any trademark, logo or brand name without prior written consent. Unauthorised use of any content from this website may result in legal action. If you wish to use any content from offwhiteitaly.com for any purpose, please contact us at [email protected] to request permission.

Limitation of Liability

To the fullest extent permitted by applicable law, Off White Italy shall not be liable for any indirect, incidental, special or consequential damages arising from your use of our website or the purchase of products through our store. This includes but is not limited to loss of profits, loss of data, business interruption or any other commercial damages or losses. Our total liability to you for any claim arising from your use of the website or a purchase made through it shall not exceed the total value of the order in question. Nothing in these terms limits our liability for death or personal injury caused by negligence, fraud or any other liability that cannot be excluded by law.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Italy and the applicable regulations of the European Union. Any disputes arising from or in connection with these terms or your use of offwhiteitaly.com shall be subject to the exclusive jurisdiction of the courts of Italy. If any provision of these terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. These terms constitute the entire agreement between you and Off White Italy in relation to your use of this website and supersede all previous agreements, representations or understandings.

Contact Us

If you have any questions, concerns or disputes relating to these terms and conditions, please contact our customer support team at [email protected]. We aim to respond to all enquiries within 2 business days and will work to resolve any issues fairly and efficiently.